State Data Centre (SDC) provides two hosting models to the various
Co- Hosting :
This model is suitable for small and medium organisations. In
Co-Hosting the user will get all the required infrastructure such as
servers, operating system, database, SWAN and internet connectivity
etc. The user can keep their mission critical systems in SDC with
complete peace of mind, thereby enabling them to focus on their core
businesses. The SDC would provide all the common services and
managed services described ahead. Co-Hosting assures better online
monitoring capabilities of systems/applications and hence increase
the uptime of the application to the end-user. This model is
supported by constant monitoring by highly skilled manpower round
the clock using EMS tools.
The user can also
develop, migrate, deploy, test and maintain their
systems/applications remotely with the help of VPN connectivity.
Co- Location :
This model is suitable for medium and large
organisations. In Co-Location the user brings their own hardware
and software such as servers, storage & racks (optional), operating
systems, applications etc. The SDC would provide the common services
like the space, network connectivity, uninterrupted power, cooling,
security etc. The user will be allowed to install his hardware in
the SDC. The user can also avail managed services provided by SDC.
The user will get secured access to their systems remotely with the
help of VPN connectivity.
portfolio of the Madhya Pradesh State Data Center to the various
users includes the following services;
Common Services : These are the common set of
services available to all the departments/ organization availing SDC
services. It includes services like -
Infrastructure Services : Such as Power, cooling, fire detection
and suppression, access control, water leak detection, rodent
repellent, VESDA and surveillance etc.
Rack Space: Space in the server rack along with redundant power
supply. Optional for co-location users.
Physical Space: For keeping racks for co-location users.
Staging Facility: For unpacking of users hardware, installation
of equipments, testing and configurations etc before shifting in
the production environment.
Connectivity to SWAN and Internet: With 1 Gbps high speed
redundant fibre link to SWAN and 1Gbps high speed redundant
(1+1) through NKN for internet.
Facility Management Services: Through building management system
(BMS) for the entire physical infrastructure.
Network Monitoring Services: 24x7x365 monitoring of network by
Change Management: Tracking the changes in hardware / software
configurations, changes to applications, changes to policies,
applying of upgrades / updates / patches, etc.
Vendor Management Services: Includes coordination with all the
project stakeholders (State Implementation Committee, Nodal
Agency, User Departments, Vendors) to ensure timely execution of
the desired activities.
Visitor Management System : Includes screening, registering,
signing in of visitors to the relevant areas via integration
with access control areas and access control devices.
Installation and Configuration of Application Infrastructure :
Includes installation and configuration support for the
application deployment for co-hosting users.
Data vault : For keeping storage media of the users.
Unified Messaging : Provisioning of limited messaging services.
Remote access : Secured access with the help VPN connectivity.
Security Audit : Includes security audit of applications on
Help Desk Services : The help desk service will serve as a
single point of contact for all IT related incidents and service
requests. The service will provide a Single Point of Contact (SPOC)
and also resolution of incidents.
Managed Services: These are the advanced services
available to only co-hosting users. It includes services like but
not limited server monitoring, database and storage administration,
backup services, security administration, disaster recovery,
application migration etc.
monitoring, administration & management Services : Configuration
of server parameter , operating system administration, tuning,
reinstallation in the event of system crash failure, maintenance
of a log of the performance monitoring of servers including but
not limited to monitoring CPU, disk space, memory utilization,
I/O utilization, etc.
Data base administration and management services : End-to-end
management of database on an ongoing basis. Management of
changes to database schema, disk space, storage, user roles etc.
Storage administration and management services : Includes
storage management policy, management of storage space,
configuration and management of disk array volume, RAID
configuration, LUN, zone, security, business continuity volumes
Backup & Restore Services: Includes backup of user data as per
the backup policy.